Spearphishing Voice

T1598.004

Sub-technique of T1598 Phishing for Information.View on attack.mitre.org

About this technique

Adversaries may use voice communications to elicit sensitive information that can be used during targeting. Spearphishing for information is an attempt to trick targets into divulging information, frequently credentials or other actionable information. Spearphishing for information frequently involves social engineering techniques, such as posing as a source with a reason to collect information (ex: Impersonation) and/or creating a sense of urgency or alarm for the recipient.

All forms of phishing are electronically delivered social engineering. In this scenario, adversaries use phone calls to elicit sensitive information from victims. Known as voice phishing (or "vishing"), these communications can be manually executed by adversaries, hired call centers, or even automated via robocalls. Voice phishers may spoof their phone number while also posing as a trusted entity, such as a business partner or technical support staff.

Victims may also receive phishing messages that direct them to call a phone number ("callback phishing") where the adversary attempts to collect confidential information.

Adversaries may also use information from previous reconnaissance efforts (ex: Search Open Websites/Domains or Search Victim-Owned Websites) to tailor pretexts to be even more persuasive and believable for the victim.

Detection rules0

Rules on DetectionCode tagged with T1598.004.

Sigma0

No Sigma rules are mapped to this technique yet.

Splunk0

No Splunk rules are mapped to this technique yet.

Groups2

Software0

None recorded.

Campaigns2

Procedure examples4

Groups2

Used byProcedure example
GroupLAPSUS$

LAPSUS$ has called victims' help desk to convince the support personnel to reset a privileged account’s credentials.

GroupScattered Spider

Scattered Spider has used help desk voice-based phishing and also called employees at target organizations and compelled them to navigate to fake login portals using adversary-in-the-middle toolkits.

Campaigns2

Used byProcedure example
CampaignC0027

During C0027, Scattered Spider used phone calls to instruct victims to navigate to credential-harvesting websites.

CampaignSalesforce Data Exfiltration

During Salesforce Data Exfiltration, threat actors initiated voice calls with victims to socially engineer them into authorizing malicious applications or divulging sensitive credentials.

References2

  1. Avertium callback phishing Open source
    Avertium. (n.d.). EVERYTHING YOU NEED TO KNOW ABOUT CALLBACK PHISHING. Retrieved February 2, 2023.
  2. BOA Telephone Scams Open source
    Bank of America. (n.d.). How to avoid telephone scams. Retrieved September 8, 2023.

Data from MITRE ATT&CK® (Enterprise). ATT&CK® is a registered trademark of The MITRE Corporation.